Notice For Web Site Users

Are you running Windows XP/Vista as your operating system on your computer? If you answered yes to this question, you will need to keep reading.

Beginning Monday, January 8, 2018, our web site will no longer be able to support Windows XP and Vista operating systems, along with some versions of web browsers (see list below).

So, what does all that mean for you? Well, if you’re using Vista/XP as your operating system or certain versions of web browsers on your computer, you’ll need to upgrade your operating system or browser. If you do not upgrade, you will get a connection error when attempting to access our site after January 7, 2018. 

Older operating systems and versions of some browsers do not support the updated security layer, called TLS 1.2. TLS and SSL (you might recognize that one) are both security layers that allow the data you input into a web site to travel from you to the web site in a more secure manner. It’s basically the thing that web sites use to make sure your personal information (think credit card numbers, birthdate, address, etc.) that you enter onto a web site is kept safe from viruses and hackers.

Like most things related to technology, the TLS and SSL get updated to adjust to the changing technological landscape and security threats. 1.2 is the most recent version of TLS. Unfortunately, not all older operating systems and browsers are able to support it. TLS 1.2 is more robust than its previous versions (TLS 1.0 and 1.1) and the older operating systems are just too out-of-date to keep up with the new technology.

TLS 1.2 has been out for a while, but TLS 1.0 and 1.1 (which are the versions most people on older browsers and operating systems are running) are now being turned off to ensure that every web site is on the most secure platform. This is something that all web sites will complete at some point in the next several months.

We apologize for any inconvenience this may cause. Please contact us if you have any questions.

Operating System/Browser

Compatibility with TLS 1.2

Microsoft Edge

Compatible by default

Microsoft IE Desktop and mobile version 11

Compatible by default

Microsoft IE Desktop versions 9 and 10

Capable when run in Windows 7 or newer, but not enabled by default

Firefox 27 and higher

Compatible by default

Google Chrome 38 and higher

Compatible by default

Mobile Safari versions 5 and higher

Compatible by default

Microsoft Windows 7, 8.0, 8.1 and 10 (operating systems) 

Compatible by default

Microsoft XP/Vista and below (operating systems)

Not compatible with TLS 1.2

You can check your web browser’s TLS compatibility here by selecting “Test your browser”. This will not test your operating system.